Give Every Customer
a Simple Way to Speak Up
Before Problems Go Public

Real Time Feedback helps businesses catch issues early, prevent negative reviews, and build stronger relationships, even as customer service standards decline.
20+

Industries Served

2.8m

5-Star Reviews

1.3m
Customers Retained
37%
Engagement Rate

Any Business

Customers want to have a positive experience with businesses that they interact with. With the decline in customer service skills, taking care of customers is a challenge.

Apartments

Your residents are picky. With the rapid growth of the multi-family industry, renters have more options than ever before. First impressions of your property make all the difference.

Automotive

Car dealerships have one of the toughest jobs when it comes to consumer perception and consistently spend tons of money on reputation management.

Car Washes

Car washes rely on strong reviews to attract and retain customers. Real-time feedback helps address problems instantly, boost satisfaction, and turn positive experiences into 5-star ratings.

Coworking Industry Main

Coworking Spaces

Give members an easy way to share feedback about their workspace experience while they’re in the space.

FEC Industry Main

Family Entertainment Centers

Capture real-time guest feedback, increase 5-star reviews on Google and Yelp, and turn every visit into stronger reputation, higher guest traffic, and measurable revenue growth.

Gas Stations & Convenience

Gas stations & convenience stores often operate 24/7. Managing an around-the-clock operation can be difficult, as is hiring and retaining employees that care about your business.

Golf Courses & Clubs

Take a mulligan and show your guests you’re listening to them and get them back on the course! Don’t let a negative review make your golfers tee up somewhere else.

Grocery Stores

Competition among grocery stores is ever-increasing. Variety, inventory levels, cleanliness and customer service all play a significant role in customer retention.

Gyms & Fitness

The lifeblood of a fitness facility is its member base. Unhappy members are quick to share their dissatisfaction on Google or Yelp, affecting decisions of potential future members.

Hotels

Since the advent of the internet, hotels were immediately one of the first industries to be rated by consumers, who love to air their grievances online for the world to see.

Medical Facilities

A medical facility’s success or failure can be dictated solely based on online reviews. Patients will give you a one-star review simply for making them wait 5 minutes too long.

Parks & Recreation

Overseeing and maintaining every parks and rec location in a city can be overwhelming. Layer the difficulty of staffing during these times on top, and it can feel insurmountable.

Property Management

Managing a commercial property can be difficult and effectively deploying maintenance personnel to fix issues reported by tenants is a constant balancing act.

Quick Lube Service Centers

Real Time Feedback helps your quick lube center build trust, earn repeat visits, capture honest feedback, and resolve issues quickly—turn every customer into a 5-star review today.

Restaurants

Real Time Feedback helps solve both problems of delivering private feedback in real-time and allowing diners to express their opinion without the awkward “Can I speak to a manager?” request.

Retail Stores

How do you ensure that your employees are not only engaging with your customers but also taking care of the duties to maintain your store’s appearance?

Stadiums & Arenas

Managing a large crowd at any venue takes lots of experience, coordination, knowledgeable staff, and most importantly, great communication to ensure an amazing experience.

Universities

Although colleges and universities are centers for higher learning, they are still very much a business that generates revenues based on their students’ experiences.

Reputation Scorecard

DO YOU KNOW YOUR COMPANY’S REPUTATION SCORE?

Get a comprehensive analysis of your online presence with ratings from Google, Yelp, Facebook, and more.

Get started today.

Real Time Feedback is the quickest way for you to privately uncover which customers are unhappy and why. AND the easiest way to drive happy customers to leave you 5-star public reviews.