Everything you need to
Transform Customer Experience
and Grow Your Business
27
Powerful Features
2.8×
94%
Review Boost
Easily generate 100’s of real 5-star public online reviews on every public review site.
Cross Pollinated Reviews
Our AI will analyze and redirect customers to the public review sites that need the most reviews.
Get reviews where you need them
On-site Insights
Have your customers, members, and employees be your eyes and ears by sending you operational Feedback.
Trigger Codes
Allow customers to alert you of maintenance issues or ask for assistance by simply scanning a Trigger Code.
Customer Generated Content
Easily generate customer testimonial videos from your customers, members and employees.
Second Chance Alert
Be alerted when a customer, member, or guest who had a previous issue returns to your dealership, gym, restaurant, or property.
A Second Chance to Make a First Impression
AI Recommended Responses
AI removes the brain drain by recommending responses to Feedbacks and reviews to start the conversation.
Auto AI Review Responses
Our AI automatically responds to all your 5-star Google reviews within minutes of posting.
AI Monthly Reporting
Receive a monthly AI analysis of reported issues categorized to help you understand operational gaps.
Multi-Link Page
Our QR codes can direct users to a webpage with picture tiles linked to anything that matters to your business.
Web-to-Text
Allow website visitors to easily start a text conversation with your team from an online form.
Feedback Insights
Research-backed analysis of what customers feel, why they feel it, and how to respond effectively.
CSI Survey Reminder
We can send customers a text and/or email reminder to fill out a survey sent outside of RTF.
Canned Responses
Create canned responses that can easily be sent as a response for commonly asked questions.
Keyword Alerts
Get an additional alert when users use specific words in their feedback to raise awareness for security, etc.
Manual Rating Request
Easily send people an automated rating request by entering their name and cell # into our custom form.
Waiver Forms
Allow customers to agree to a waiver form that also sends them a post-visit rating request.
Review Carousel
Showcase all of your latest positive Google public reviews on your website.
Forms and Micro-Surveys
Create QR codes that direct customers to simple forms and surveys to fill out.
Targeted insights
Review Alerts
Get notified immediately whenever a new review hits any online public review site along with a daily recap.
Employee Ratings
Our system collects which employee dealt with a customer submitting Feedback to track how employees are performing.
Employee Feedback
Send your employees period requests asking them for Feedback that can even be anonymous.
Glass Door Reviews
We can redirect happy employees to leave public online reviews of your business on Glass Door.
Lost & Found
Easily catalogue found items in our platform along with digital pictures for easy lost and found management.
After Hours Responses
Our platform can send users an automated text response when they reach out to you after hours.
Smart Cart NFC Clamp
Our patented clamp can be attached to any shopping cart giving shoppers easy access to a wealth of information.
Digital Glove Box
Our patented sun visor clip allows users to easily access any information you want including important documents.
Review Management
We aggregate all your reviews from every public review site and allow you to manage and respond.
Marketing Messages
Send customers text and/or email marketing messages that can even be based on their rating.
Review Boost
Easily generate 100’s of real 5-star public online reviews on every public review site.
Book more jobs from website traffic
On-site Insights
Have your customers, members, and employees be your eyes and ears by sending you operational Feedback.
Trigger Codes
Have your customers, members, and employees be your eyes and ears by sending you operational Feedback.
Customer Generated Content
Easily generate customer testimonial videos from your customers, members and employees.
CSI Survey Reminder
We can send customers a text and/or email reminder to fill out a survey sent outside of RTF.
Second Chance Alert
Be alerted when a customer, member, or guest who had a previous issue returns to your dealership, gym, restaurant, or property.
Forms and Micro-Surveys
Create QR codes that direct customers to simple forms and surveys to fill out.
Targeted insights
Feedback Insights
Research-backed analysis of what customers feel, why they feel it, and how to respond effectively.
Manual Rating Request
Easily send people an automated rating request by entering their name a nd cell # into our custom form.
Cross Pollinated Reviews
Our AI will analyze and redirect customers to the public review sites that need the most reviews.
Review Management
We aggregate all your reviews from every public review site and allow you to manage and respond.
Review Carousel
Showcase all of your latest positive Google public reviews on your website.
Review Alerts
Get notified immediately whenever a new review hits any online public review site along with a daily recap.
Glass Door Reviews
We can redirect happy employees to leave public online reviews of your business on Glass Door.
AI Recommended Responses
AI removes the brain drain by recommending responses to Feedbacks and reviews to start the conversation.
Auto AI Review Responses
Our AI automatically responds to all your 5-star Google reviews within minutes of posting.
Feedback Insights
Research-backed analysis of what customers feel, why they feel it, and how to respond effectively.
Multi-Link Page
Our QR codes can direct users to a webpage with picture tiles linked to anything that matters to your business.
Web-to-Text
Allow website visitors to easily start a text conversation with your team from an online form.
Marketing Messages
Send customers text and/or email marketing messages that can even be based on their rating.
Canned Responses
Create canned responses that can easily be sent as a response for commonly asked questions.
Waiver Forms
Allow customers to agree to a waiver form that also sends them a post-visit rating request.
Lost & Found
Easily catalogue found items in our platform along with digital pictures for easy lost and found management.
After Hours Responses
Our platform can send users an automated text response when they reach out to you after hours.
Digital Glove Box
Our patented sun visor clip allows users to easily access any information you want including important documents.
AI Monthly Reporting
Receive a monthly AI analysis of reported issues categorized to help you understand operational gaps.
Keyword Alerts
Get an additional alert when users use specific words in their feedback to raise awareness for security, etc.
Second Chance Alert
Be alerted when a customer, member, or guest who had a previous issue returns to your dealership, gym, restaurant, or property.
Feedback Insights
Research-backed analysis of what customers feel, why they feel it, and how to respond effectively.
Research-back response guidelines
Employee Ratings
Our system collects which employee dealt with a customer submitting Feedback to track how employees are performing.
Employee Feedback
Send your employees period requests asking them for Feedback that can even be anonymous.
DO YOU KNOW YOUR COMPANY’S REPUTATION SCORE?
Get a comprehensive analysis of your online presence with ratings from Google, Yelp, Facebook, and more.
Comprehensive tools organized by what you need to accomplish.
Feedback Collection
Capture feedback through SMS, QR codes, on-site insights, and custom forms.
8 Tools
Review Management
Monitor, manage, respond to, and leverage reviews across all major platforms.
5 Tools
AI & Automation
AI-powered responses, insights, reports, and automation to save hours every week.
Customer Communication
Real-time text conversations, smart QR codes, marketing messages, and 24/7 engagement.
Analytics & Insights
Data-driven reports, keyword alerts, and actionable intelligence keep you in the know.
2 Tools
Team & Employee Tools
Track employee performance and gather internal feedback.
2 Tools
2000+ businesses use our complete platform every day.
“We have very high standards and we’ve been blown away with how consistently they go above and beyond our expectations.”
Gina Chapa
VP of Guest Experience, American Airlines Center
Gold’s Gym SoCal
“The system is immediate, user-friendly, and very concise. This allows us to be proactive with any issues that may arise.”
General Manager, Huffines Auto Group
Get started today.
Real Time Feedback is the quickest way for you to privately uncover which customers are unhappy and why. AND the easiest way to drive happy customers to leave you 5-star public reviews.