5 Reasons Customers Aren’t Coming Back

5 Reasons Customers Aren’t Coming Back

Customer loyalty plays a significant role in business success – so much so that increasing customer retention by just 5% can boost profits by as much as 95%. Yet, with major players like PayPal losing customers, retaining customers is growing increasingly...
3 Simple Ways To Guarantee Customer Loyalty

3 Simple Ways To Guarantee Customer Loyalty

Customers are the heart and soul of any business. Without them, many businesses would cease to exist. And yet getting them onside can prove costly, with the acquisition of one new customer costing five times more than retaining an existing customer. Though acquiring...